Payment Payment is by cheque only. We do not accept credit cards. Please make your cheque payable to Simply Roses and write your cheque guarantee card number and expiry date on the back. Ordering Please telephone 020 77 00 55 66 if you wish to confirm stock availability (there is a 24 hour answering machine). Print out and complete the order form and send it with a cheque for the correct amount including delivery/post and packaging charges to Simply Roses, 19 Beacon Hill, London N7 9LY. UK Delivery Depending on stock availability, we aim to dispatch all goods for delivery in the UK within 48 hours by Royal Mail however, please allow seven working days for delivery. All items are beautifully gift-wrapped and this is inclusive in the fixed post and packaging charge of £4.95 which should be added to every order. Overseas Delivery Please contact us on (00 44) 20 77 00 55 66 or info@simplyroses.com for more information. Returns At Simply Roses we want you to be delighted with every order you receive. If this is not the case, please contact us immediately so the situation can be rectified. We are happy to refund or exchange any product that is returned within seven working days provided it is in its original condition. We are unable to take responsibility for goods lost or damaged in transit. Post and packaging charges are not refundable.